We know you’re excited to receive your handcrafted piece from TimberKin. Once your order is carved, polished, and shipped from our studio, you will receive a shipping confirmation email with your unique tracking number.

We are here to help! To ensure we resolve your issues as effectively as possible, please contact us primarily via email.

• Email: support@mytimberkin.com

• Phone: +1 (310) 493-1693

• Hours: Monday through Friday, 9:00 AM to 6:00 PM (EST)

• Response Time: We aim to respond within 24 hours during business hours.

• Store Address: 3539 Longwood Dr, Smithfield, VA 23430-5505, United States

Please enter your information below to see the real-time status of your journey home.